Text Message Sign-Up

Where customers sign up

Wherever we ask for a phone number: on our online booking form at entertheenigma.com/book-now and on our online waiver at entertheenigma.com/waiver. Both forms come from our booking system, Off The Couch, and show the same two checkboxes beside the phone number field.

Both checkboxes are optional and unticked until the customer ticks them. Each is a separate choice: ticking one does not tick the other. Customers can book and sign their waiver without ticking either, and we do not text anybody who leaves them unticked.

Phone number

(719) 555-0100

Unticked checkbox: I agree to receive booking confirmations, reminders, waiver requests and receipts from Enter the Enigma Escape Rooms by text at the number provided. Message frequency varies, up to 4 messages per booking. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms of Service.

Unticked checkbox: I agree to receive offers and promotions from Enter the Enigma Escape Rooms by text. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Texts are optional. You can book without agreeing to either.

The wording beside the checkboxes

Booking texts:

I agree to receive booking confirmations, reminders, waiver requests and receipts from Enter the Enigma Escape Rooms by text at the number provided. Message frequency varies, up to 4 messages per booking. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms of Service.

Offers and promotions, a separate box:

I agree to receive offers and promotions from Enter the Enigma Escape Rooms by text. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.

Beneath both:

Texts are optional. You can book without agreeing to either.

What customers receive

With the first box ticked: texts about their own booking: confirmations, reminders before their game, requests to sign their waiver, payment receipts, and answers when they text us a question. We only send these to customers who have a booking or purchase with us.

With the second box ticked: offers and promotions. Nobody receives these without ticking that box, and booking texts never depend on it.

• How often: message frequency varies. Booking texts are up to 4 messages per booking.
• Cost: message and data rates may apply.
• To stop: reply STOP to any of our texts (CANCEL, QUIT, UNSUBSCRIBE and END also work). We send one message confirming they are unsubscribed, and nothing after that.
• To start again: reply START or UNSTOP.
• For help: reply HELP or INFO, call (719) 309-6862 or email contact@entertheenigma.com.

Their number stays with us

We never share or sell customers’ mobile numbers or their consent to receive texts to third parties for their marketing or promotional purposes. See our Privacy Policy and the text message terms.

Who sends these texts

We do: Boss Ninja Bugs LLC, doing business as Enter the Enigma Escape Rooms. Every text names us at the start.